Delete business rule?
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎07-09-2018 11:08 PM
Delete business rule?
can anyone give me example for before(delete) and before(insert/delete) business rule??
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎07-10-2018 09:31 PM
Hi Pallavi,
Async BR is used to update information on related objects that do not need to be displayed immediately, such as calculating metrics and SLAs. For example if the problem ticket is closed then all the related incident should be closed, in this scenario we are updating related objects(incident) which do not need to be done immediately.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎07-10-2018 09:31 PM
Hello Pallavi,
First, I need to check that you not posting any offensive materials. I can have a before rule to check that. According to the rules setup by me, either allow or disallow the posting of the question (Transaction).
Second, after you have passed the rules of posting and posted the question successfully. Someone opens up your question and likes your question. I need to award you points once the like is successful. I can have a after business rule to set this up.
Third, you will need to get email trigger when someone comments on your question. It does not need to be immediate. I can have a async ruleto trigger the email.
Finally, I need to update the number of views of your question. I can have a display business rule to update the counter related to your question ..
https://community.servicenow.com/community?id=community_question&sys_id=184f0a0fdb2ddf00fac7f4621f96190f&view_source=searchResult
https://community.servicenow.com/community?id=community_question&sys_id=8ceb8be1db9cdbc01dcaf3231f9619b5&view_source=searchResult
Clear enough ?
Mark Correct if this solves your issue and also hit Like and Helpful if you find my response worthy based on the impact.
Thanks
Sagar Tajane
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎07-23-2018 11:33 PM
Hello Pallavi,
If you get the answer of your question , you could mark it helpful , so that this question will be remove from the unsolved question list.
Still If you have any more question , you can ask on this thread.
Thanks and Regards
Sagar Tajane