We've been investigating high count system log errors in our environment and this one has us perplexed. We engaged Now Support for an assist, but that didn't lead anywhere. We get about 1200 errors similar to this every day (the dates change): [Remot...
Hi all, Question if you all have an idea. I understand cloning allows you to copy a submitted request but change the requested for only. Is there any functionality or a documented workaround to allow the end user to either submit or save a draft of ...
Hi,User has already scanned QR code and paired device for MFA. But how to bring again the Scan for the same user to use for another device. Is this something controlled in ServiceNow ?Thanks
I have a script include which calls out of box Service Catalog API (order_now), I want to use oauth authentication in the script to get the token.I have created OAuth Provider record in application registry and used it in the background script to gen...
Getting error as Javascript compiler exception: unterminated string literal Script is below var request = new sn_ws.RESTMessageV2(); request.setEndpoint('<apiURLhere>'); request.setHttpMethod('POST'); var payload="{ 'data': [ '<value ...
Hello All, Posting a comment with the new knowledge article comment widget in the portal results in the kb_feedback comments field containing html tags around the comment text e.g. "Test" will show as "<p>Test</p>" in the comments field. I understand...
Resource Plan: My requirement is to notify project managers on 15th day before end date that the resource plan will expire. I created a workflow and that works nice with the Timer & Event activity. Workflow condition: This workflow is triggered when...
I'd like to create a custom page that simply links to another page that has a really long ugly URL. For example, I'd like to be able to send my user to this... https://myservicenowinstance.com/order-computer and upon hitting this page, it redirects t...
Hello, Requirement: I'm trying to implement Embedded Messenger feature for one of our client. I've configured the module, copied the "Embed Code" in my third party website page (which I've considered as another ServiceNow instance for a testing purp...
Hello, I need to write a background script to remove _) from end of serial number in alm_hardware. Any assistance is appreciated.Thanks,Chad
I cant find it on my PDI or on org instance. it also does not list under Plugins search on the instance, why so ? For the unversed, Certification Self-Test Tool helps you to test your applications prior to submitting them for certification.
Hello Community,I have modified the script include TimeCardUIActionHelper in Line 19 as follows:var allowedStates = ["Processed", "Approved", "Submitted"];I have added state Submitted so when I user submit time sheet, he can recall right away and doe...
I am attempting to set up Service Bridge between 2 demo instances. While trying to connect the instances I am running into the following issue: After creating the Consumer Registration in the provider instance I have followed the link in the email an...
Hello, I have a new field I have created on the user table. This field will only be able to be written to by Admins and through a record producer we have on our portal (record producer does not create record, it does update). I need an ACL that onl...
Hello Techies I'm looking to find out a way of performing "Test Load of 20 Records" using a Background Script/Server script. I have tried all possible way but unable to find the way to verify the test connectivity or test loading the Datasource using...
