Delete operation against 'sys_user_grmember' from scope has been refused due to the table's cross-scope access policy

Mussie
ServiceNow Employee
ServiceNow Employee

Hi Guys,

I am not able to add and delete members of a group from a catalog item (scoped app). I am getting the below error:

find_real_file.png

I already made this change to the sys_user_grmember:

find_real_file.png

Any ideas?

Mussie

3 REPLIES 3

The SN Nerd
Giga Sage
Giga Sage

I would raise this on HI as you seem to have everything configured correctly.



I will also note that if you plan on deploying this app on the store, you cannot assume you'll be able to change the 'can delete' flag on the sys_user_grmember table.


This update will not be captured in your application, so this error will show up anyway.



ServiceNow will not certify your app if you have to ask your user to manually change the table access in their instance.



ServiceNow Nerd
ServiceNow Developer MVP 2020-2022
ServiceNow Community MVP 2019-2022

rhysbrennan
Tera Expert

Hi,

Did you ever get fix for this error?

Thanks

Anil84
Kilo Explorer

Faced same issue ,wrote BR in global though the table is in risk management scope ,it worked.