Forcing a custom view on a form on Service Portal
Hello, I need to force a custom view on an incident form present on service portal. What are the best options of achieving this? If possible, pls provide solution with an example. Thanks
Forum Posts
Resolved! Non-itil roled users don't see filters on CMS portal
We have a portal created using Content management System, on which there's a work order table. I'm not able to see the filter icon on the list view of the table when i impersonate a non-itil roled user, however the filter appears for other tables lik...
Resolved! How do I get List Collector to use AJAXTableCompleter
Take the Caller field on the Incident table for example:Any partial match of a string returns a result, this is not the default functionality for List Collectors on the Service Catalog, for example..Searching from start of a string returns a matchBut...
Capture g_form fields/variable onChange inside UI MACRO
Is it possible to capture field value changes in the FORM inside the UI MACRO?The case is i have fields/variables and i also have UI MACRO in the FORM, what i want is that inside my UI MACRO i wanted to capture/watch any changes in one of the Variabl...
How do we select the standard change template from Flow designer?
How do we select the standard change template from Flow designer? When I select action as Standard change request it says it will take the template associated to Catalog. Seems like its not working.
Resolved! Update Sources in servicenow
Update Sources in servicenow
Resolved! issue while using glide_list attribute for list collector in record producer
Hi, i have created a field with type list collector, even after using glide_list attribute, its still showing the same in record producer form, can someone help on this. And also my requirement is search by user id, name should populate,how to achi...
SuccessFactors to Servicenow Integration
Hi, I have a client requirement to get data such as (job title,start date,name,role etc) for every new employee and case should get created automatically in the Servicenow with all the above mentioned data and this should trigger when employee accept...
Resolved! Remove item from a list collector
Hello, How can I remove 2 items from a list collector? Every record will have multiple items in the list collector. This is what I have and it is not working: var gr = new GlideRecord("incident"); gr.addEncodedQuery("u_userLIKEd5f94d1487b9b0d0d2c7c9d...
Import a file from a mid server to ServiceNow
Hi, I'd like to import a CSV file that's sitting on the mid server to my ServiceNow instance. Ideally, I'd like to use a scheduled import for that, so I need a data source. Unfortunately, I can't really find an option to import files from the mid ser...
Resolved! Does u_m2m table created for defining custom m2m relationships cost a custom table license?
Does u_m2m table created for defining custom m2m relationships cost a custom table license?
Resolved! CI Type value in cmdb_ci_server table
Hello, Does someone know the logic behind how CI Type value is generated in cmdb_ci_server table? For some CIs I see "Server" only value with Windows OS discovered and not "Windows Server" as CI Type. Is there some type of CMDB translation table to s...
Resolved! ServiceNow Docs - unable to load?
I'm having trouble loading the ServiceNow Product Documentation website on multiple devices/internet connections and in some cases getting a 504 Bad Gateway error. Anyone else experiencing this? Has ServiceNow acknowledged anything?
How to send attachment via REST API in flow designer?
Hi, I have 2 instance , and when i am creating an incident in one instance then same record is replicating in another instance via rest step in flow designer But how i can send attachment from one instance to another instance via rest step in Flow d...
Resolved! How to show extended field values on list view on service portal
Hi i need to show extended field values on the list view , how to achieve this? I'm using data table from instance definition to show the list. for ex. below screenshot is of native ui, i need to know how i can show these extended fields on service...
