deleted records and fixing related ci and asset

[denisesmith]

I need to have assistance in fixing 26 records.
I recently deleted some CI records and used the 'Deleted records plugin' to bring them back (undelete them).

However I have some records that didn't get back to asset records.. 'relate'Can somebody tell me how to fix this? There is no more items to undelete. I have some sysids.. but unsure   what to do to get the CIs and Assets related again.

[angeliccharm]

Hi Denise,

Not entirely sure this will help, but let's give it a shot.

If you're looking to find more of the deleted CI's you will have to rediscover them the same way you originally found them. However, If you're just looking to build the relationship between the CI's again you need to navigate to the CI, then click on the plus button in the form (shown in the screenshot). This will take you to the relationship editor form to build the relationship.

[denisesmith]

Thanks Lisa! See what I wrote above under Ben's reply - as it may be useful to share too

[shivanipatel]

Denise,

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Shivani Patel