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03-27-2020 03:41 AM
Hi Team,
Next week I am planning to give the delta exam. This will be my first delta exam, I got ServiceNow Admin Certified(Newyork) in 2019.
Can you please guide me what all I need to prepare inorder to clear the exam?
Do, I have go through all the new features of Orlando
Solved! Go to Solution.
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03-27-2020 05:13 AM
Delta Exam Specification for ServiceNow Mainline Certifications
Introduction
The ServiceNow Delta Exam Specification defines the purpose, audience, testing options, exam content sources, test framework, and prerequisites to maintain a ServiceNow Certification credential via a Delta exam. Delta exams will be offered each release for all Mainline Certifications, including:
• Certified System Administrator exam
• Certified Application Developer exam
• CAS – Performance Analytics exam
• All Certified Implementation Specialist exams
Exam Preparation
Delta Exam Source Materials
Delta exam questions are based on the Orlando Release Notes and product documentation that describe the updates to products and features for this release. Review the specific documentation pages for each feature.
Additional Recommended Preparation Materials
In addition to the above, the following materials are recommended ways of gaining familiarity with the changes for this release:
• The Orlando Product Documentation Area for each application.
• Community posts can be helpful as different ServiceNow users may have a different and valid viewpoint on the notable features of the release and may discuss changes to existing functionality.
Testing Process
All candidates must register for the exam via Now Learning. The exam can be completed online without a web camera or visiting a testing center.
Candidates Now Learning profile displays the Delta exams eligible for the participant based on their certification status at the time of the release. If a Delta exam is not available, then the candidate did not have a current certification at the time of the release and must take the full exam to (re)enter the program.
Question Formats and Responses
Multiple Choice (single answer): For each multiple-choice question on the exam, there are four possible responses. The candidate taking the exam reviews the response options and selects the one response most accurately answers the question.
Multiple Select (select all that apply): For each multiple select question on the exam, there are at least four possible responses. The candidate taking the exam reviews the response options and selects all responses that accurately answer the question. The question will state how many responses should be selected.
Exam Results and Retakes
After completing and submitting the exam, a pass or fail result is immediately calculated and displayed to the candidate. Further detailed results are not provided to the candidate.
You are allowed up to three retakes for a Delta exam. Failing a Delta exam four times will require you to re-complete the required paired training content. There will be a 24- hour waiting period after each failed attempt to ensure you have the proper time to prepare.
Still have questions? Check out the attached ServiceNow Orlando exam blueprint.
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03-27-2020 03:50 AM
Hi Renu,
please check these links and they should help you:
Mark ✅ Correct if this solves your issue and also mark 👍 Helpful if you find my response worthy based on the impact.
Thanks
Ankur
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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03-27-2020 03:51 AM
Hi,
You can study through following link.
Check below article also.
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03-27-2020 04:23 AM
Hello Renu,
Delta exams are actually easier compare to mainline exams, because the questions are limited(max 10) and they come only from that specific version release notes only.
Go through the release notes of Orlando and that should be fine.
If you are doubtful during the exam, you can still refer to the notes during the exam, as it is non proctored.
All the best for your exam.
Kindly mark the comment as a correct answer and helpful if it helps to solve your problem.
Regards,
Asif
2020 ServiceNow Community MVP
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03-27-2020 05:13 AM
Delta Exam Specification for ServiceNow Mainline Certifications
Introduction
The ServiceNow Delta Exam Specification defines the purpose, audience, testing options, exam content sources, test framework, and prerequisites to maintain a ServiceNow Certification credential via a Delta exam. Delta exams will be offered each release for all Mainline Certifications, including:
• Certified System Administrator exam
• Certified Application Developer exam
• CAS – Performance Analytics exam
• All Certified Implementation Specialist exams
Exam Preparation
Delta Exam Source Materials
Delta exam questions are based on the Orlando Release Notes and product documentation that describe the updates to products and features for this release. Review the specific documentation pages for each feature.
Additional Recommended Preparation Materials
In addition to the above, the following materials are recommended ways of gaining familiarity with the changes for this release:
• The Orlando Product Documentation Area for each application.
• Community posts can be helpful as different ServiceNow users may have a different and valid viewpoint on the notable features of the release and may discuss changes to existing functionality.
Testing Process
All candidates must register for the exam via Now Learning. The exam can be completed online without a web camera or visiting a testing center.
Candidates Now Learning profile displays the Delta exams eligible for the participant based on their certification status at the time of the release. If a Delta exam is not available, then the candidate did not have a current certification at the time of the release and must take the full exam to (re)enter the program.
Question Formats and Responses
Multiple Choice (single answer): For each multiple-choice question on the exam, there are four possible responses. The candidate taking the exam reviews the response options and selects the one response most accurately answers the question.
Multiple Select (select all that apply): For each multiple select question on the exam, there are at least four possible responses. The candidate taking the exam reviews the response options and selects all responses that accurately answer the question. The question will state how many responses should be selected.
Exam Results and Retakes
After completing and submitting the exam, a pass or fail result is immediately calculated and displayed to the candidate. Further detailed results are not provided to the candidate.
You are allowed up to three retakes for a Delta exam. Failing a Delta exam four times will require you to re-complete the required paired training content. There will be a 24- hour waiting period after each failed attempt to ensure you have the proper time to prepare.
Still have questions? Check out the attached ServiceNow Orlando exam blueprint.
