Based on user location catalog variable option will change. have got location from script include but after that if else condition is not working properly. Any one condition works properly. Below is my script. Please help me with this
Hello everyone, I need help on how can I put several KB appears as Featured Articles in the Homepage of Service Portal? I don't have knowledge about Service Portal, HTML, CSS or Web Design. If someone could provide me steps on how to do it that would...
Oh Wow, it's been a very long day... Need help... How do I run some code AFTER the user has edited a related list, and maybe added 10 items and removed 500 items, all at once? I need to perform an action ONE TIME after all the records have been add...
I am looking for clarification regarding the behavior of transform maps when setting error flag to true. If I assign the value in an onBefore script, then the transform ends and all subsequent rows are left in "pending" state. If I assign the value i...
I want to send one email notification when multiple records are updated from the List View at the same time and include the value into the notification, then if do the same later send another email notification with the records updated. For example, ...
Hi Team, Please can you all help me with IP address access control issue. I have added all possible IP address i know but after adding deny configuration I am still getting error that my IP access will get restricted i am unable to figure out which I...
Hello, We use OOTB service portal, we have a record producer called Report a Problem where we submit by putting the details and hit submit. When i look at my tickets i see like below and its getting hard to identify what ticket it is about. So w...
We already have before query business rule for task table. if I write before query business rule for RITM/ catalog tasks, then does new rule overrides rule from task table. Appreciate input.
hello I want to use Flow Designer to get the email information of the active user from the contact table.When I try to get information from the data pill picker, it is grayed out and cannot be selected.The field that stores email information is a lis...
Hi,Is it possible to configure tags to be longer than 40 characters?Thanks!
Hi there, I have a requirement to make Risk assessment read-only. We are pre-populating risk assessment questionnaires based on some values from change request form. So when someone clicks 'Risk Assessment' related link on change form it should not a...
Hi everyone, at the moment I would like to optimize "Show More Button". My strategy is that I would like to show only the number of records that I want to display. After click "Show More" button, it will show more records such as 10,20,30,etc. Howeve...
Hi Community,we have a use case for one of our clients, where we want to use the ODBC driver. In docs I can only find drivers for Windows Systems. Is there a driver for Unix systems available? If, yes, there can I download it.Greets Daniel
Hi everyone, I have a menu item which is a scripted list. I would want the menu item to always appear in the header menu, even if the record count is zero (t.count) and the link "View my items" is available. It links to lists that also contains clo...
Hi Guys, Is there a way I can determine if a requested item record is submitted via the Service Portal or the native service catalogue? Mussie
