Demohub "This Narrative is not part of this instance current release..."
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02-01-2024 06:11 AM
Working in a Vancouver instance with Demohub installed and I used Virtual Agent to execute the Demohub sync. It upgraded Demohub and synced the content.
After all the updates, none of the narratives are accessible:
"This Narrative is not part of this instance current release, it is available in an instance."
Are there no Demohub narratives available for Vancouver and beyond? I upgraded a different instance to Washington and I'm seeing the same message.
Interestingly, the Demohub Community is no longer accessible. I've searched the Community and Partner Portal, haven't found any updates or references to changes to Demohub.
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02-01-2024 07:43 AM
Might be helpful
https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0995423
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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02-01-2024 07:54 AM
Thank you for your response however that is not the issue. Demohub is on the latest version.
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02-01-2024 08:04 AM
Logging a Now support case is last option.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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02-07-2024 06:10 AM
Hey Gene
Did you get this working? I found after the sync by chat that the narratives were still inaccessible but then chat informed me that there was an update available. Once the update completed the narratives were available.
Linda