How can I detach Knowledge article from an Incident?
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10-28-2024 05:10 AM
I would like to detach the knowledge article attached by our Predictive Intelligence similarity Job.
I would like to do it through UI. I am using the latest Washington DC version. Is it still possible ? If possible what access is required for this?
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06-18-2025 01:05 PM
Hi Shabnam, did you ever find your answer? If so, would you be willing to share? I'd appreciate it.