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03-28-2024 01:31 PM
Hi all,
Today while i was working on ServiceNow dev instance, all of sudden it went offline, and after that i have started getting this error "dev98393.service-now.com is currently in a suspended state. Please reach out to your sales contact to re-enable your instance.". Can you help me on this ?
Solved! Go to Solution.
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03-28-2024 11:53 PM
I have been using PDI since this morning with no issues, but yes, I saw a few posts on the community about PDI offline.
1. There is no support available for PDI.
2. If you can wait, more, let's wait
3. You may release this instance and take a new one but in this case, you will lose your previous data.
From going forward, try to take regular backup of PDI, to avoid any loss of update set in future.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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03-30-2024 05:41 AM
As you might know, there is no support available from ServiceNow in relation to PDIs, hence there is no help to get.
If my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.
best regards
Anders
If my answer has helped with your question, please mark my answer as the accepted solution and give a thumbs up.
Best regards
Anders
Rising star 2024
MVP 2025
linkedIn: https://www.linkedin.com/in/andersskovbjerg/
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03-30-2024 08:24 AM
Hi @harpreetkaur23 ,
There is no support available for PDI. You may release the pdi and request for new pdi.
If I could help you with your Query then, please hit the Thumb Icon and mark it as Correct !!
Thanks & Regards,
Sumanth Meda
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03-28-2024 11:53 PM
I have been using PDI since this morning with no issues, but yes, I saw a few posts on the community about PDI offline.
1. There is no support available for PDI.
2. If you can wait, more, let's wait
3. You may release this instance and take a new one but in this case, you will lose your previous data.
From going forward, try to take regular backup of PDI, to avoid any loss of update set in future.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
****************************************************************************************************************
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04-02-2024 01:09 PM
Sure. I lost some work i did there, could not recover. But thank you for your response.
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04-03-2024 10:48 PM
Please accept the answer as solution and close the thread.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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02-26-2025 01:34 AM
You can accept my answer as well, as it serve the purpose.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
****************************************************************************************************************
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03-30-2024 05:41 AM
As you might know, there is no support available from ServiceNow in relation to PDIs, hence there is no help to get.
If my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.
best regards
Anders
If my answer has helped with your question, please mark my answer as the accepted solution and give a thumbs up.
Best regards
Anders
Rising star 2024
MVP 2025
linkedIn: https://www.linkedin.com/in/andersskovbjerg/
