disable redirecting to csdm_app_service.do while creating application service?

[smaitra]

Hello Everyone,

I was wondering if anyway we can bypass the Application Service wizard or customize to add new fields.

Due to some requirement we need to add few attributes and we need to present them during creation of the CI.

As this wizard has limited number of fields and also we want to get rid of the navigation part while creation of Application Service.

Regards,

Shambo Maitra

[Vishal Savajia1]

Hi Shambo, 

A) This can be done, Go to Modules

B) Change Link Type and Arguments according to your requirement. You can create new Form and redirect it while any user click on Application Services.

URLS : 

sa_discovered_services_list.do?sysparm_query=operational_status=1&sysparm_view=event_management_view&reset_state=true

csdm_app_services_list.do?sysparm_query=sys_class_name!%3Dcmdb_ci_alert_group&sysparm_view=csdm_view

[Prasad Pagar]

Hi @smaitra 

I will really not recommend this but if you want it for demo you can do something like below

1. Goto table 'cmdb_ci_service_auto'

https://<Yourinstancename>.service-now.com/sys_db_object.do?sys_id=9cc481036de620100acb70b353433036&sysparm_view=

Click on show form

It will open something like below and goto configure->form layout

3. Add your field

4. Goto UI action new - https://<Yourinstacename>.service-now.com/sys_ui_action.do?sys_id=010b72e573e2001045cadfcd3bf6a7f1&sysparm_view=&sysparm_domain=null&sysparm_domain_scope=null&sysparm_record_row=1&sysparm_record_rows=10&sysparm_record_list=table%3dcmdb_ci_service_auto%5eORtableINcmdb_ci_service_auto%2ccmdb_ci_service%2ccmdb_ci%2ccmdb%5ename%3e%3dNew%5eORDERBYname - Deactivate it

5. Now goto Application Service

6. Goto Configure -> List control -> Uncheck Omit New Button box

Click on Update

7. Now click on 'New' button below again:)

Hope this helps 🙂

Please mark my answer correct and helpful if applicable.

Thank you
Prasad

[Prasad Pagar]

Hi @smaitra 

Glad that you find it helpful.

Can you please mark response as correct for others who may have a similar question in the future and close this thread.

Its coming in Unresolved list 🙂

If not, please let us know if you need any other help

Thank you and Stay safe
Prasad