When discovering VMware using ServiceNow Discovery, I get several records created for a single device. Sometimes it can be a Computer, Windows Server and a VMware Virtual Instance or other times it's just the Windows Server and VMware Virtual Instan...
What is the use of Search Group. In my developer instance these are the below search groups present by default. I disabled the Search group named "task" which covers all the Task related tables.After this i tried to search a specific Incident and i...
Hello,I have a workflow set-up on the sc_request table for the ServiceNow catalog. It works perfectly. I want to populate the Requested For field in the SC task with the info from the Request. I've tried a ton of different things but nothing is wor...
I'm trying to create a new record for a custom table (u_qsse_query) from an 'Icon Link' Widget. If i set the URL to u_qsse_query.do it opens a record but not in the portal (as expected). I have tried linking it to a new page (qsse_log_query) but when...
Hi gang,I want to put together a notification that will send to users who are entered into a reference field on child tasks of a parent record. Here's the scenario:I have a custom table [x_cur_oc_feedback_oc_feedback] that has a [comments] field; thi...
HI all,We are running through a strange issue post Jakarta upgrade with a range of import set rows in one of our transforms(between 4000 and 6700) getting skipped.We are transforming CMDB computers through Eracent database and coalesces on sys_id.The...
Hi,I send a email to a Servicenow instance. The body is copied to the description field, as expected, but it is truncated!The email contains some inline images, but even with them the whole mail size is still <500KB.It checked the "com.glide.email.ma...
In System Definition -> DictionaryI what to white lista a filed (alm_hardware.serial_number) for auditingAudit on (first row) i guess?Now when I want to add the serial number filed it seems that I have to create the filed that is already created in t...
Hi Team Looking for a document which talks about the servicenow over all datasize allowed per instance? Is there any threshold limit(8TB). If so customer has to buy more storage if exceeds the threshold.
How to update Search Result page of Service Portal from Search to CustomSearch page. I need to update the same in typeahead search widget.Thanks in advance
May i know the API's / options to, access and pull Asset information from a ServiceNow CMDB.
Hi. I've overridden the default behaviour of the new combined journal fields (specifically Work Notes and Customer Comments) so that both fields appear all the time (see my post here: Disable combined journal fields). However, I've noticed that on so...
We are trying to setup edge encryption and this requires setting up proxy server within customer premises. If anybody connects directly to ServiceNow instance without connecting to internal network of customer then will edge encryption would still wo...
Hello, We are troubleshooting an integration outside of ServiceNow and the question was asked how we can disable the AMB (Asynchronous Message Bus) inside SerivceNow. Specifically, how do we stop the browser from making constant REST calls (aprox eve...
Hello,Is it possible to back my instance locally, for example by exporting all metadata to xml file.Thank you.
