Disable renaming attachment

[Tadz]

Hi, is it possible to disable the renaming of the attachment?

Because i have disabled the attachment when the request is closed. using g_form.disableAttachments();

The g_form.disableAttachments(); works but I can still rename the attachment.

Is there any way to disable that?

Here is a sample screenshot:

Thanks,

Tadz

[Tadz]

Hi Kalai,

Is this a DOM manipulation?

Client Script?

Thanks,

Tadz

[Kalaiarasan Pus]

Yes DOM manipulation. Add it in a client script and check.

[Tadz]

Thank you for your response Kalai

But is there any other way than DOM manipulation?

Thanks,

Tadz

[Kalaiarasan Pus]

I told that already in my earlier response that I am not aware of a better way.

[Nia McCash]

I was able to do this by modifying the attachment_entry UI Macro that comes OOB with ServiceNow.  

WARNING: this does overwrite the default functionality which means future updates will not be applied to this UI Macro.  

I commented out lines 76-107 which specifies the [rename] link in the UI Macro.   The [rename] link disappears except for when new attachments are added.   I haven't figured this part out yet but when you add a new attachment, the [rename] link appears next to the newly attached file.