Display an alert message that Incident is breached when ever we open that breached incident?

[micky09]

Display an alert message that Incident is breached when ever we open that breached incident?

[micky09]

Thanks for your reply, just one question can we do this by using display business rule & a client script, as SLA table is there in incident form as related list and there is a variable in it has breached which is by default is false.

[siva_]

yes you can do this using display business rule and you can store the value in the global g_scratchpad object and in the client scripts on load you can access the g_scratchpad and check if the value is breached if so you can throw an alert else you can do the normal processing as intended .

Thanks,

Siva

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