Hello, I have a flow which is triggered by the Service Catalog. Using the ootb action Get Catalog Variables. Then in the Catalog Task - genereted from the Create Catalog Task - Assignee will update variables. If I want then to operate on those variab...
I created a ATF to test change request risk assessment. Here are the steps: 1. Record Query2. Open an Existing Record 3. Clicked a UI action: Clicked UI action 'Risk Assessment' on 'change request' form 4. Set Component Values (Custom UI) I set all ...
I'm very new to working with the flow designer so the answer to this is likely to be obvious to many of you. (I've been using workflows.) We're splitting one service catalog request item in two so I copied the flow someone else wrote for the original...
How do we wait for 60 days for example using flow deisgner?
Based on user location catalog variable option will change. have got location from script include but after that if else condition is not working properly. Any one condition works properly. Below is my script. Please help me with this
Hello everyone, I need help on how can I put several KB appears as Featured Articles in the Homepage of Service Portal? I don't have knowledge about Service Portal, HTML, CSS or Web Design. If someone could provide me steps on how to do it that would...
Oh Wow, it's been a very long day... Need help... How do I run some code AFTER the user has edited a related list, and maybe added 10 items and removed 500 items, all at once? I need to perform an action ONE TIME after all the records have been add...
I am looking for clarification regarding the behavior of transform maps when setting error flag to true. If I assign the value in an onBefore script, then the transform ends and all subsequent rows are left in "pending" state. If I assign the value i...
I want to send one email notification when multiple records are updated from the List View at the same time and include the value into the notification, then if do the same later send another email notification with the records updated. For example, ...
Hi Team, Please can you all help me with IP address access control issue. I have added all possible IP address i know but after adding deny configuration I am still getting error that my IP access will get restricted i am unable to figure out which I...
Hello, We use OOTB service portal, we have a record producer called Report a Problem where we submit by putting the details and hit submit. When i look at my tickets i see like below and its getting hard to identify what ticket it is about. So w...
Hi there, I have a requirement to make Risk assessment read-only. We are pre-populating risk assessment questionnaires based on some values from change request form. So when someone clicks 'Risk Assessment' related link on change form it should not a...
Hi Community,we have a use case for one of our clients, where we want to use the ODBC driver. In docs I can only find drivers for Windows Systems. Is there a driver for Unix systems available? If, yes, there can I download it.Greets Daniel
Hi everyone, I have a menu item which is a scripted list. I would want the menu item to always appear in the header menu, even if the record count is zero (t.count) and the link "View my items" is available. It links to lists that also contains clo...
Is it possible to disable the language translation for one catalog form on Service Portal and for only one language? @Ankur Bawiskar @Saurav @shloke04 @Anil Lande @Maik Skoddow @Jaspal Singh @Sandeep Dutta @Chandra Sekhar Maganty @Musab Ras...