Knowledge Article Form: Article Body field

Vasanth Pandia1
Tera Contributor

‎12-19-2018 05:37 AM

Hi All,

We recently upgraded from Kingston version to London Version.

Post upgrade, we identified on the knowledge form, the field Text is replaced with the label "Article Body" and in dictionary the type of the field says "Translated HTML". In kingston the type is HTML

Can you please let me know what is the difference between these 2 types and what is the use of Translated HTML field?

Also, going with this name will there be any impact?

Regards,

Vasanth

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Harsh Vardhan
Giga Patron

‎12-19-2018 05:54 AM

Translated_html: Stores long text values in HTML. The value of the translated_html replaces the HTML when the user selects the matching language. Translated_html values have a one-to-one relationship with their associated keys. As a result, only one record can reference a translated_html value.

 

https://docs.servicenow.com/bundle/london-platform-administration/page/administer/localization/conce...

 

may i know the patch details?

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Vasanth Pandia1
Tera Contributor
In response to Harsh Vardhan

‎12-19-2018 05:58 AM

Hello,

 

Thanks for your response. We have upgraded to London Patch4.

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