Display content items on Service Portal?

[selenasmith]

I have a SC category titled "Knowledge/Info" which contains content items linking out to external content.   In the new Helsinki Service Portal, I added an icon link widget to this category but no items are displayed.   Any thoughts?

[Michael Fry1]

You have it associated with a Catalog(s) too?

[selenaasmith]

Yes, it's associated with the Services Catalog

[heekiang]

I notice that in the Service Portal Configuration Page, the widgets for SC Category has content_item type restricted.

function prepQuery(gr) {

  gr.addQuery('sc_category', sc.getUniqueValue());

  gr.addQuery('sc_cat_item.active', true);

  gr.addQuery('sc_cat_item.visible_standalone', true);

  gr.addQuery('sc_cat_item.sys_class_name', 'NOT IN', 'sc_cat_item_wizard,sc_cat_item_content');

}

I tried to remove the restriction by changing the widgets.

Although I can now see the Content_item types of catalog items, I could work with it.

Perhaps, the Service Portal currently does not support rendering of such content types.

[heekiang]

typo ... I meant ...

Although I can now see the Content_item types of catalog items, I could NOT work with it.