Itsm journey with service now

JatinSrivastav
Kilo Contributor

Hi Team 

 

I worked on service now (operational/functional) end. I am pursuing ITIL certification. I want to learn the content about service now and the AI involvement. I saw the content over internet(YouTube/Linkedin) but everything is too much scattered. 

can someone please guide me over the journey as from where to start and so that everything is detailed manner (from scratch) so that I could have clear understanding and could learn correctly and properly. 

preferred mode to connect -email (jatinsri46@gmail.com). 

Regards 

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