Join the #BuildWithBuildAgent Challenge! Get recognized, earn exclusive swag, and inspire the ServiceNow Community with what you can build using Build Agent.  Join the Challenge.

Document Intelligence Extract Values Flow is not triggering

Community Alums
Not applicable

I have created the Extract Values Flow in Document Intelligence, but I noticed the values are not written in my target record after the extraction; what’s going on?

The values are populated in the Field Values / Extracted Value table sys_di_extracted_value. And, the Flow properties are set to run as System User; But there is no data in the Flow Execution logs. Can someone help why this flow is not running and setting the fields in the target record?

1 ACCEPTED SOLUTION

Community Alums
Not applicable

If you are in a domain-separated instance, the extract values flow should be configured with the following: Application: Global

This is necessary because the trigger condition of the flow is based on the table "sys_di_task," which resides in the Global application.

View solution in original post

1 REPLY 1

Community Alums
Not applicable

If you are in a domain-separated instance, the extract values flow should be configured with the following: Application: Global

This is necessary because the trigger condition of the flow is based on the table "sys_di_task," which resides in the Global application.