DocuSign Spoke Configuration Question

robinson_gregor
Kilo Contributor

Hi,

I am trying to do a POC for the DocuSign integration and am having some difficulties with OAuth I was hoping someone could help me out with.

I am following this: https://docs.servicenow.com/bundle/newyork-servicenow-platform/page/administer/integrationhub-store-...

I have followed the instructions to a T, and am getting an invalid_grant error when trying to get the token from DocuSign. I am pretty sure my issue is with the Java Key Store certificate part of the configuration. Is this Key Store something that DocuSign provides that I may be missing or is this something I will have to manually create with the public/private RSA keys DocuSign provides?

Any help would be greatly appreciated!

10 REPLIES 10

nstarr
Tera Contributor

The client secret needs to be a Secret Key from DocuSign, not the RSA Keypair ID. The RSA keypair is used to generate the JKS file. See Part 2 of my previous reply.