Duration on a Requested Item

Troy S_
Kilo Expert

We can see the duration on a request.   However we do not see duration on a requested item.   It just shows (empty) as seen below, we are wondering if there is away so we can enable/see the duration on a requested item.

Thank You

Troy

requested item.png

2 REPLIES 2

gemini17
Kilo Guru

Hey Troy,



For requested item, due date and duration come from 'Task' fulfillment for the requested item.  



Duration.PNG



Hope this is helpful.


Hit it helpful and correct if you like it.



Cheers


Danny


So there is no way to get the duration for RITM's? I am assuming we can do if we did some customization.