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Edit, Inactivate or Add buttons in Service Operations Workspace

servicenow_dev
Tera Contributor

Where do I create, edit or add new buttons in this part of Service Operations Workspace, screenshot below:

servicenow_dev_0-1677751544162.png

 

10 REPLIES 10

Hafeeza_Shaik
Tera Contributor

 

Hello,

Navigate to the sys_ux_page_registry table

 

You can type this in the Application Navigator:

  • sys_ux_page_registry.list

Search for: 

Service Operations Workspace
 

Open the record with the title:

Service Operations Workspace

Uncheck the "Active" checkbox
This will disable the workspace for most users except admins.

Inactivate for Admins Too:

If you also want to restrict admin access to the workspace, follow these additional steps:

Stay in the same sys_ux_page_registry table.

Search for:

Service Operations Workspace Admin Center

Open the matching record and again uncheck the "Active" checkbox.

Thanks and Regard,
Hafeeza