Email notification for Expiring KB

[anurima]

I want to trigger a email notification every 6 months to Article owner, Knowledge Admin and Knowledge Manager when a KB article is to expire, 14 days before.

I have created an event, a notification and also a schedule job.

I checked in event log, event is getting triggered when I am executing now but email notification is not triggering.

Can anyone please tell what wrong I am doing here.

I have attached the screenshot.

Notification:

Scheduled Job:

[Jagadeesh R1]

Hello,

    Please confirm if the event is also created on the kb_knowledge table and try giving the following eventQueue Code.

    gs.eventQueue('kb.valid.check',ka,ka.author.sys_id,null);

   If the event is generated and the notification is not sent, it might be the case of error in the email body content or notification      preferences.If the preferences are right the issue might be in template or email body. Please send in the screen shot of event and template as well

Regards,

jagadeesh

[anurima]

Hi Jagadeesh,

Here is the screenshot of Event and Notifcation Template.

Although I am confused , The preview record in the Preview Notifcation is auto selecting the same KB every time, and when I am manually changing the KB record, nothing happens.

Is there any mail script which can be given in the notification?