Employee Center Logo

samadam
Kilo Sage

I am trying to change the Employee center Logo and it doesn't seem to be captured in Update set. How can I force it ? or does it have to be uploaded manually in each environment?

1 ACCEPTED SOLUTION

Please share a screenshot or something and clear steps to reproduce what you are doing.

 

As mentioned, I just used the Branding editor, within 30 seconds, works.

 

Kind regards,

 

Mark Roethof

Independent ServiceNow Consultant

10x ServiceNow MVP

---

 

~444 Articles, Blogs, Videos, Podcasts, Share projects - Experiences from the field

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8 REPLIES 8

Mark Roethof
Tera Patron
Tera Patron

Hi there,

 

Did you try out-of-the-box option "create application file", or custom ones like "force to update set"?

 

Kind regards,

 

Mark Roethof

Independent ServiceNow Consultant

10x ServiceNow MVP

---

 

~444 Articles, Blogs, Videos, Podcasts, Share projects - Experiences from the field

LinkedIn

I uploaded the image from Branding editor and don't see those options

And what is then exactly not working for you?

 

Because if I do this through the Branding editor, the update is captured as Customer Update and includes the image. Just reproduced within 30 seconds. Works fine.

 

Kind regards,

 

Mark Roethof

Independent ServiceNow Consultant

10x ServiceNow MVP

---

 

~444 Articles, Blogs, Videos, Podcasts, Share projects - Experiences from the field

LinkedIn

Here a very small piece of my just reproduced update which is the updated banner.

 

MarkRoethof_0-1712683320749.png

 

How does your Customer Update look like?

 

Or is it just that you had a different expectation, and weren't aware that this is how it works?

 

Kind regards,

 

Mark Roethof

Independent ServiceNow Consultant

10x ServiceNow MVP

---

 

~444 Articles, Blogs, Videos, Podcasts, Share projects - Experiences from the field

LinkedIn