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End activity getting cancelled in workflow.

Mallika4
Tera Contributor

Hello Developers!

I created a workflow it is working fine RITM and Request item getting closed when tasks are closed but i am getting end cancelled in workflow context.

Here is the workflow context snap

find_real_file.pngPlease help me out on this.

Thank you...

1 ACCEPTED SOLUTION

Gowrisankar Sat
Tera Guru

Hi,

Try using a Join Activity for both Catalog Task activities and place it before Wait for Condition Activity.

View solution in original post

3 REPLIES 3

Anil Shewale
Mega Guru

Hi Mallika

use Workflow error tracking features: to understand exactly where workflow stuck.

Error handling provides visual cues within the workflow, such as error descriptions for activities in pop-ups, and detailed log records.

refer the following thread:

https://docs.servicenow.com/bundle/orlando-servicenow-platform/page/administer/workflow-administrati...

 

If it help mark helpful or correct 

Thanks and regards

Anil

Gowrisankar Sat
Tera Guru

Hi,

Try using a Join Activity for both Catalog Task activities and place it before Wait for Condition Activity.