Hi Everyone, I'm currently tasked with setting up a inbound action to map a excel sheet imported to transform maps created in the system. This is working fine but then if someone has a image in their email like in their signature for example the imag...
Hi everyone, How do you set approval in workflow? I would like to set the approver to be from variable?the catalog item variable is manager and value will be from manager field. Thanks in advanced.
I see the View Template under EVAM for AI search for "Catalog Search Template" and "Knowledge Search Template". And using these as guides I created my own AI Search Search Sources for the sys_class_name=sc_cat_item_service followed by my own View Te...
Issue with email approvals not working in Service Now We recently discovered an critical issue that we may need your help with. When a user requests something their Manager gets the email to approve, but if they try to approve via email the approv...
I need to add a Group "Server Systems" to a watch list. I got the Group to pull the users, but they are not displaying the names of the users. and shows sys_id for the users in the Change:
Hi good day! We have a customized widget in our Service Portal (created by previous developer) that shows that active RITM Tickets (sc_req_item table) and active Incidents (incident table) of user (see image below). Now, I need to add a new ICON that...
Hi We have UI Action Buttons on top of the screen which we have color coded and also added icons on the buttons thru client script (thanks to SN Guru for the script). It is working as expected on the top in the header but not on the bottom of the for...
Dear All, Greetings !! I am working on a requirement wherein I have to integrate our ServiceNow instance with Sailpoint application. We have received following Endpoint to make a GET method call from Sailpoint in order to fetch record for a specific ...
We have three different choice fields in our Incident form and only when we select one value in field no. 1 then only it shows some corresponding choice values in fields no. 2 and when we select one value in field no. 2 then only it shows some choice...
I have active flow executions that are running because they were triggered by the creation of a survey.I have since updated the flow, but, the pre-existing flow executions are still using the original flow, and not taking the changes that I made, int...
Will the function "waitForResponse(seconds)" wait the specified number of seconds even if the response is received sooner?
Anyone knows which table stores the details of flow designers? For example, if I create a flow designer with a trigger and some actions, there has to be some table that stores the trigger details and the action details right?
Is there a setting in mid-server to not proxy some domains? Our mid server is running in external cloud and should only use proxy for on-prem API calls and not use proxy for external URLs. Already posted this in Developer community, but haven't se...
When I include a link, e.g., <a href="path/to/my/uri">Hello</a>, in the Virtual Agent Table response script, the link is displayed as plain text. How to allow Virtual Agent to render the link? Below is my response configuration. I have set the gl...
version: Madrid quick question about out of box for ITBM & Service Portal: submitted demands/ideas do not show up for the submitter via the Service Portal as do Requests or Incidents? So a submitter isnt able to view status of a submitted demand o...
