Error trying to set up data source via HTTPS - com.glide.db.impex.datasource.DataSourceException: java.io.IOException:

nicholar
Kilo Contributor

‎03-08-2019 12:15 PM

Hi All,

Perhaps someone can provide some insight/guidance on HTTPS data sources. I've been attempting to set up a HTTPS data source to pull user data from a third party source into our ServiceNow instance using a REST API call.

My configuration looks as follows:

find_real_file.png

When ever I try to test load the data I get this error:

 

find_real_file.png

 

When I user a browser to call the api it comes back with the json data just fine. Am I missing something obvious here?

 

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Pascal15
Tera Contributor

‎11-18-2019 06:03 AM

Maybe this should help with your problem except you already found another solution:


https://hi.service-now.com/kb_view.do?sysparm_article=KB0639281 and
https://hi.service-now.com/kb_view.do?sysparm_article=KB0639261

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Diego42
Kilo Explorer

‎08-13-2020 11:19 PM

Did anybody solve this one? Following both Knowledge Base article doesn't solve this. Even though in theory it should be, it still throwing the same issue.

 

@nicholar How did you solve this issue? Thanks

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nicholar
Kilo Contributor
In response to Diego42

‎08-14-2020 05:35 AM

No unfortunately I was not able to resolve this issue. We ended up just going with direct database connection for this project instead of using the REST APIs

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