ESC Footer will not show

Jessica49
Tera Contributor

I’m working on configuring the self-service portal, and I’ve set a footer in the Theme settings. However, it’s not appearing on the portal. Could you help me troubleshoot this?

Here are a few details:

  • The Theme assigned to the portal includes a footer.
  • I’ve checked the Widget Instance for the footer, but it’s still not visible.
  • Cleared cache and tested in different browsers, but no change.

Could you help me check if the footer is being overridden somewhere or if there’s a missing configuration? Let me know what additional details you need.

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