Exclusion of Countries
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07-15-2025 07:01 AM
Hi
I have a requirement where in i need to eliminate a few countries in the workflow for eg, if a user has selected a country in the catalog form say Algeria, then we have to check in the workflow if the country is algeria and if that has been selected we should straight away reject the RITM.
We have like 20 countries altogether that if selected the RITM should be rejected.
Currently i have done like this and it is not working
What is the best way to achieve this?
Please let me know.
Thanks
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07-15-2025 07:10 AM
store those countries in system property as comma separated
Is that variable part of MRVS?
What if user submits 5 rows with different countries?
what should happen in that case?
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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07-15-2025 08:11 AM
how can access that in workflow if i add it as a sys property?
Please let me know
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07-16-2025 05:29 AM
Hi Can you please help
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07-15-2025 07:21 AM
@Abdul why don't you hide that option in the first place?
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