Exclusion of Countries

Abdul
Tera Contributor

Hi 

 

I have a requirement where in i need to eliminate a few countries in the workflow for eg, if a user has selected a country in the catalog form say Algeria, then we have to check in the workflow if the country is algeria and if that has been selected we should straight away reject the RITM. 

We have like 20 countries altogether that if selected the RITM should be rejected.

Currently i have done like this and it is not working 

Abdul_0-1752588084441.png

 

What is the best way to achieve this?

Please let me know.

 

Thanks

 

4 REPLIES 4

Ankur Bawiskar
Tera Patron
Tera Patron

@Abdul 

store those countries in system property as comma separated

Is that variable part of MRVS?

What if user submits 5 rows with different countries?

what should happen in that case?

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

how can access that in workflow if i add it as a sys property?

Please let me know

Hi Can you please help

GlideFather
Tera Patron

@Abdul why don't you hide that option in the first place?

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