Export sys id

[kmickael]

Hi, 

We have configuration items in our CMDB.
We want to update them.

We are going to export this table and then update the excel file in order to import again.

which field is used for the merge?  Because the name of the ci will be potentially modified
Can we export the sys_id and the used in the transformation table during the import?

Thank you for your help

[Shashikant Yada]

Yes, you can use the sys_id (coalesce = true )for updating the records.

But I guess there will be huge records.

Thanks
Shashikant

Hit Helpful or Correct on the impact of response.

[kmickael]

Thank you for the reply 

but how i can export the sys_id of CI records

[Community Alums]

Hi,

Follow the following steps to move cmdb records from Env1 to Env2 with same sysID.

1) Go in the list of cmdb records and apply any filter if needed

2) Right click on the header Export-> XML

3) The records will be downloaded in an XML file with sys_id of the respective records

4)Go to Env2 and search 'Retrieved Update set' and click on 'Import Update set from XML' in related link and upload that file

5) Commit the update set

Let me know in case of any issues.

[kmickael]

Hi 

I don't want to add record in a new environnement.

i would like to update Ci record but i don't know how i can  export the records with sys_id and class