Export topic flows in virtual agent

[Luthfa u]

Hi team,

Is export and import of topic flows are possible?

If yes, we would be able to upload a topic flow in some other instance right?

Thanks and Regards

Luthfa u

[Community Alums]

Hi @Luthfa u ,

Do not create duplicate questions !!

i have answered your question here :https://community.servicenow.com/community?id=community_question&sys_id=8f628c61dbeb8d90770be6be1396...

Please close this thread by Marking the applicable answer correct & Helpful.

Thanks,
Sandeep

[Community Alums]

HI @Luthfa u ,

Any update to this ?Any follow-up required? if not

Kindly mark the answer as Correct & Helpful both such that others can get help.

Thanks,
Sandeep

[Mark Roethof]

Hi there,

Yes there is, you can export the sys_cb_topic record for the topic to XML. Just import it, and publish the topic in the Virtual Agent designer.

If my answer helped you in any way, please then mark it as helpful.

Kind regards,
Mark
2020-2022 ServiceNow Community MVP
2020-2022 ServiceNow Developer MVP

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[Mark Roethof · Accepted solution]

Hi there,

Any follow-up needed? Or was my answer sufficient?
Let me know.

If your question is solved, please close the topic by marking my answer as correct. This will help others searching for a similar question and will remove the topic from the unsolved list.

Kind regards,
Mark
2020-2022 ServiceNow Community MVP
2020-2022 ServiceNow Developer MVP

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