Hello community,I will like help with a request I have been assigned to. I have created a catalog item request. One of the variables is "who is submitting this request"? I want it to auto populate with the current user. I don't know what script to us...
Hello everyone, In the service catalog, when clicking in the date/time field, the calendar picker appears at the top of the page instead of underneath the field as it should. (screen shot attached). Users have to scroll up to the top of the page when...
Hello,Had this error message on a list view, during filter by keywords and state on kb_knowledge.''Syntax Error or Access Rule Violation detected by database (Table 'xyz_1.ts_c_26_TS_MARKER' doesn't exist)''Log statement:FAILED TRYING TO EXECUTE ON C...
We are using domain separated environment, and facing issue with the display of the sub categories. Subcategories disappear from certain domains and are visible on some other domains.Any idea what causes this?
Hi i have a requirement in which we want all the records in list view of the table to be selected as soon as the view loads without checking the last checkbox. All records should be checked automatically on load.Please see the attachment we require t...
We have various different categories in our knowledge base, but I'm noticing they are sorted in random order. Is there a way to assign a specific order to the categories?
I'm looking for a way we can validate the contents of a user's cart on submission... the background of it is a basic current stock level check that applies to certain requests. Currently we've got this checking when adding items to the cart but this ...
Hello Community,I was wondering if there was a way of copying related CI items from one CI to another. i.e.Take CI related items from one CI:and copy it to another CI:I would hate to have to replicate these relationships manually:Thanks for your help...
I have a request for software service catalog offering. How do I get the total amount to show up on shopping cart? For example, if a user selects Adobe Pro and Photoshop I want the total price to show up on the cart.
Hello,Can someone tell me how to use an existing transform map on a new import table? I have a set of data that I need to import, after loading data I don't have an option to use an existing transforming map but rather I'm asked to create a new map?I...
Helsinki and Service Portal Users,It's extremely disappointing to see that simple UI policies in the Service Catalog are not functioning as expected in the Service Portal. The UI Policy Actions I'm using are to simply make variables visible and manda...
Hi,We have a requirement to post one single article to multiple knowledge base.- Does anyone have achieved this? - And what issues/challenges have you encountered?ThanksMarc.
Hi All,I have a requirement that if user click on Delete button on shopping cart page, then it should restrict to delete and print a info message on it.So for this i have written a Before Delete Business Rule and it is restricting user to delete cata...
Is there anyone worked on ServiceNow Express conversion to ServiceNow Enterprise?I want to know the system administrator work involved int his process.Your help is appreciated
Hi Everyone,My knowledge site has plenty of knowledge articles. To help ensure the knowledge stays fresh, we have implemented a strategy where each document is reviewed by the owner once a year.On paper this looks great. In practice however, it's s...
