Finding Last Time a Module was Accessed by a User

[Erik Nelson]

Good morning community.

I've been asked a couple of times now, and searched the community as well for an answer for a way to tell if someone is utilizing a specific SN license/role. We do have SAM Pro, and I know I can look at last login time for some idea of when they were last in ServiceNow, but is there a way to see if that login lead to something like using a Project or GRC license?

Thanks!

Erik

[Anurag Tripathi]

Don't think that exists Erik. Would be a handy tool though.

[Dr Atul G- LNG]

Hi @Erik Nelson 

There is NO way to get this information.

[Erik Nelson · Accepted solution]

Anurag and AG are both correct. I also validated in yesterday's Platform Academy (covering Subscription Management) that currently there is not functionality to indicate use of roles and licenses.

[Dr Atul G- LNG]

Hi @Erik Nelson 

good to know, you got the solution. Could you please accept both of us answers as solution, to close the thread, if you feel okay.