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10-09-2023 03:24 PM
Solved! Go to Solution.
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10-09-2023 10:38 PM
Hello @terryreints,
Can you try this using the following steps:
There are times when we need to do parallel approvals on the same record, but this isn't supported within Flow Designer. The typical pattern instead is to create a subtask and create approvals on the subtask.
To do this:
- Add Do the following in Parallel Flow Logic
- Create a subtask, but adding Create Task to each branch (Create Catalog Task for Service Catalog flows)
- Be sure the Wait Checkbox is unchecked
- Add Ask For Approval to each branch and use the Task record created in (2) as the record for approval
- You may want some logic to close the subtasks once approved
Hope it helps, Thank you!
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10-09-2023 10:38 PM
Hello @terryreints,
Can you try this using the following steps:
There are times when we need to do parallel approvals on the same record, but this isn't supported within Flow Designer. The typical pattern instead is to create a subtask and create approvals on the subtask.
To do this:
- Add Do the following in Parallel Flow Logic
- Create a subtask, but adding Create Task to each branch (Create Catalog Task for Service Catalog flows)
- Be sure the Wait Checkbox is unchecked
- Add Ask For Approval to each branch and use the Task record created in (2) as the record for approval
- You may want some logic to close the subtasks once approved
Hope it helps, Thank you!
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10-12-2023 02:29 PM
Shruti,
That worked! Thank you for your assistance.
Terry
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10-15-2023 08:29 AM
No worries Terry,
Happy to help, thank you!