FLOW DESIGNER: Custom table to lookup a record is NOT being displayed.

shawnclune
ServiceNow Employee
ServiceNow Employee

I have created a custom table to use to perform lookups.

When I'm in Flow Designer, working on a Flow, and I select the activity to 'Lookup a Record', I do not see my Custom Table.

The custom  table had four (4) ACLs on it, but I have since disabled all of them.

I have also opened up everyone type of access I can think of (one at a time) and no luck:

find_real_file.png

 

What say you all?

3 REPLIES 3

SanjivMeher
Kilo Patron
Kilo Patron

Can you do a cache.do and check again?

Also make sure the flow designer is created in the same scope of the table.


Please mark this response as correct or helpful if it assisted you with your question.

Sanjiv,

 

Did a 'cache.do', no luck.

Yep, they are in the same scope.

BTW, here's the super frustrating part ... I ran into this a week ago and when I set the 'Application Access' setting for "Allow Configuration' to TRUE it worked for a different FLOW.

So here I am creating a new FLOW and it doesn't see the table - again.

What gives?  Perhaps time for an INC ticket.

 

     - Shawn

shawnclune
ServiceNow Employee
ServiceNow Employee

All,

 

Originally I had created the table and left the selection checked to create controls using the suggested role for the table.  Like I said, I had since set the four ACLs to inactive, but that didn't help.

I just removed the check on the Create ACLs checkbox and updated the table (even though all four ACLS are inactive) ... went to the FLOW ... and now I can see the table.

       - Shawn