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Bulk Export Knowledge

Does anyone know of a way to bulk export knowledge articles from ServiceNow? Not the lists of articles but the actual articles in a set of formatted pdf, word or html files?

davyfarrell by Kilo Explorer
  • 5424 Views
  • 4 replies
  • 0 helpfuls

Sending notification for SC_TASK commented

Hello,   We do not allow our users to comment directly on an SCTASK.  They actually don't see the SCTASK. Instead, they comment on the associated RITM and then those comments are copied to the SCTASK using the following code (function executeRule(cur...

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Resolved! transferred sysevent records

What is the sysevent state progression? Our sysevent record list grew recently and we have hundreds of records in the queued and transferred states. This morning, we had thousands so the system is recovering. I read the https://community.servicenow.c...

MGanon by Tera Guru
  • 1485 Views
  • 3 replies
  • 1 helpfuls

Resolved! How can I tell to what a user has unsubscribed

I have a user who does not get included in the email distribution for Incident Updated for ITIL.  I created a similar notification for testing and he gets included in that.  From this I figure it can't be any of his global settings.  What I suspect i...

johnfeist by Mega Sage
  • 2828 Views
  • 3 replies
  • 8 helpfuls

Workflow runscript activity failing with error:- Error MessageInvalid object in scoped script: org.mozilla.javascript.NativeJavaObject@5005785

I recently started learning ServicenNow and trying to develop Service Catalog item for users to request. Appreciate your help in finding the fault in the code. Version: Kingston Application: scoped application ( Service Catalog Item & Workflow for th...

Suneel9 by Tera Contributor
  • 1864 Views
  • 6 replies
  • 0 helpfuls

How are plugind filtered by their product family?

Does anyone know how the filtering mechanism works in the $allappsmgmt.do page? They allow for you to filter based on the product family. I looked at the sys_plugins table as well as the v_plugin table but I dont see any method to link the plugins to...

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Geni1 by Tera Contributor
  • 1197 Views
  • 2 replies
  • 0 helpfuls