Flow Designer - how to loop back to previous step
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02-04-2021 06:18 AM
I am trying to automate a document review and approval flow. The document owner submits the document to his/her supervisor to review/approve/reject. If approved, it goes to the department head for review/approve/reject. If supervisor rejects, it should go back to document owner to make edits. If department head rejects, it should go back to supervisor. The supervisor can then reject it back to document owner.
Other workflow modeling tools, there is a notion of loop back to previous step, but from my limited knowledge of flow designer, it looks like the workflow engine is designed to be more sequential. I know I can create subflows and main flow call these subflows, but creating subflows for every single "loop" back seems to be overkill. Am I missing something?
Thanks
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09-08-2023 08:18 AM
Hi,
I have exactly the same question 3 years on. Did you find a work around? Has a solution been implemented?
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06-24-2024 03:58 AM
Hi,
Looks like there is a solution to this from Washington https://docs.servicenow.com/bundle/washingtondc-build-workflows/page/administer/flow-designer/refere...
Many Thanks,
Rob