Flow Designer issue with branching off and then merging back into line

[Rizwan5]

In the flow below, I am wanting to go from step 3.2 to step 4 if approved.

I do not want to have to move step 4 to 3.3 because it should happen even if step 3 is true

Is it possible to merge back into the original branch from step 3.2

To illustrate this better, I have added printscreens where you can do this in old workflow designer.

You can see in the 'Check if partner' step if it's Yes or No, eventually you will get to the step 'Info Sec approval'

Please could someone get back to me with some ideas.

Thanks.

[Lisa Holenstein]

Hi Rizwan,

Flow Designer is not designed to be joined. Unless you end the branch of step 3 with an "end" Flow Logic, the Flow will just continue with step 4 after the branch has finished. So in this case if you don't want it to continue if the partner does not approve, you'd change the condition in step 3.2 to "if rejected by partner" and then add the flow logic for "end".

Kind regards,

Lisa

Kindly close the thread by marking this Answer as ✅ Correct & 👍 Helpful so that it does not appear in unanswered list.

[Hitoshi Ozawa]

In step 3, change it to "is not" "approved" and then set the next step to be "End".

It is better to use "is no" "approved" because request can also be cancelled and in that case, you'll also want the flow to cancel.

In Flow Designer, branched flow will continue execution back to the main flow unless "End" is explicitly specifed. Following tutorial explain about the flow logic. You situation is like the 3rd diagram in the page.

https://developer.servicenow.com/dev.do#!/learn/learning-plans/orlando/servicenow_administrator/app_...