I'm trying to find a way of making it so that if any user looks at an Incident and changes any aspect of it, the 'Work Notes' field becomes mandatory as a reminder for them to write and record what they have done. I have seen other people asking how ...
I have set Variable Editor into the sc_request table with the use of below FormatterNow My request page looks like below.Now for reporting purpose i want to see the all the fields from the variable editor as shown above in readonly.I can bring all th...
To fetch deltas, we are using sys_updated_on sysparm_query parameter in our API calls.The problem is sys_updated_on returned by table API (eg. GET /table/cmdb_ci/sysID) and sys_updated_on required to pass as query param in delta query differs by 7 ho...
Hi, I am trying to configure the 'SC Category Page' Widget, at the moment the widget is showing nothing. Could I please have instructions of how to show a certain request category using this widget please? Thanks, Lisa https://docs.servicenow.co...
Dear all, I am actually learning ServiceNow and would like to play with Mid Server in order to see how it works. How can I test it and install it ? Can I run it on same pc as I am browsing my dev instance ? Thanks for help regards
Dear all, In a lab test I get those simple question below : Which one of these applications is available to all users? A. Change B. Incident C. Facilities D. Self-Service I guess they are talking of the ESS role ? regarsd
Hello,I want to retreive the widget data (which is an HTML table in my case) on a client catalog script to store a dynamic table data into a producer result, nearly the same problem was discussed in this post: Widget and Record Producer .In order to ...
I have created one table. in this table i have created one field named Icon, where i can update or delete icon. I have added icon from my computer downloads. Icon is showing in the form but in list view its not showing, this is showing (16743434343ff...
We have a form section that needs to be hidden. I am weighing the pros and cons of either deleting the form section, or using an onLoad client script to hide it. The new form section was introduced as part of the London upgrade so I am not sure if I ...
Unable to sign in partner portal as it is showing this error given below. Please help me out. Oops! You are attempting to sign in to the ServiceNow Partner Portal without approved access. This may have occurred for a number of reasons. Please revie...
Dear all, I get a weird question on the workflow attached method in a practice guide. It is mentioned that service catalog work flow can be attached in 3 ways : - manually on the catalog item form - Automatically based on conditions - Automatically i...
Dear all, I am actually learning service now and comes to some point in test question of SLA, OLA and UC where they gets configured. Answer was in SLM menu (Service Level managment) What is OLA and UC anacronym stand for ? regrds
I have set-up the Compliance in CMDB Health Dashboard for Windows and Linux Servers( both Physical and Virtual), and ran the scheduled job for Compliance. The Compliance Scorecard displays as 60/24359. The percentage is shown as 99% Can you please h...
i do not see IST time zone when i go to user's profile. How do I add IST timezone in service now so that i can select it for user profile ?
Dear all, I am just studying ServiceNow and I have seen in different document when going to database structure, that when designing a One to many relationship between 2 tables a field type of Glide List, or Document ID and Reference can be used for t...
