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Flow designer not executing properly and not showing in the executions

rajamusani
Tera Contributor

Actually we are created one custom table .

 

For the "flow designer" flow trigger conditions we had specified for (create or update) on the custom table.

 

Please suggest some where i can verify the logs why this is flow is not able to execute.

3 REPLIES 3

Vishal_Jaiswal
Mega Guru

Hi @rajamusani ,

1. Check Flow Executions, Navigate to Flow Designer > Executions
2. This list shows all flows that have been triggered. Look for your flow's name.
3. If your flow is NOT in the list at all:This is your most important clue. It means the flow's trigger conditions were not met, and the system never even tried to start it.

4. Common Reasons the Trigger Isn't Firing
- If your flow is not appearing in the "Executions" list, go back and check these common issues.
- This is the most common reason. A flow set to trigger on "Update" will 'only run if a field's value on the record actually changes.'
- When testing, make sure you are actually changing the value* of a field on your custom table record.

5) Verify the trigger condition in flow.
6) For testing, try removing all filter conditions from your trigger. Just use "Create or Update on [Your Table]". If the flow suddenly starts working, you know your filter conditions were the problem.

 

Regards,

Vishal

Ankur Bawiskar
Tera Patron
Tera Patron

@rajamusani 

if you configured flow properly the flow will trigger properly based on trigger.

you can go to your flow and click 3 dots and see the Executions.

May be the flow triggered/executed but got an error.

AnkurBawiskar_0-1762235998756.png

 

💡 If my response helped, please mark it as correct and close the thread 🔒— this helps future readers find the solution faster! 🙏

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

rajamusani
Tera Contributor

As of now i am executing with the sys_id of the record using the "test" button, then it is showing in the "executions".

 

Please suggest is there any we can check the logs , why the flow designer unable to execute .

i am observing some records flow executing and some records not.

 

I am trying to update any field it should consider (update) ,in this case also flow not executing.