Flow Designer: reference field is NOT auto populating within an action

Mohamad Yassin
Mega Contributor

Hello Flow Designers,

I am trying to automate a service catalog order. I created a service catalog trigger and three actions using flow designer. Everything went fine except for the second action: it created a catalog task for the requested item, however, the "Fields [Catalog Task'" field, which is a reference field, wasn't pulling the values from the ref table. It didn't allow me to drag data pills and it had no data pill picker button next to it. 

 

 

find_real_file.png

find_real_file.png

 

1 ACCEPTED SOLUTION

Hi Ankur,

Thanks for you reply. I managed to get it working after reloading the page. I guess it was either a client side bug or a browser issue.

View solution in original post

3 REPLIES 3

Ankur Bawiskar
Tera Patron
Tera Patron

Hi Mohamad,

So you are not able to select any field from sc_task to set the values?

Regards
Ankur

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader

Hi Ankur,

Thanks for you reply. I managed to get it working after reloading the page. I guess it was either a client side bug or a browser issue.

bert francis
Kilo Explorer

I am new to ServiceNow and have only done 1 flow but in that one I needed a task to GET CATALOG VARIABLES.

Is that what is needed  here after the Service catalog step?