Flow Designer to Auto Close Task

CathyD
Tera Contributor

‎08-05-2024 02:50 PM

I'm using Flow Designer for a catalog item that creates multiple tasks. The requirement is to auto close the first task if it's still open after 2 business days and then have the flow continue. Can someone show me how to do this?

 

Thank you!

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Community Alums
Not applicable

‎08-05-2024 06:04 PM

Hi @CathyD ,

Your Logic for the flow should be something like below:

 

SandeepDutta_0-1722906176532.png

 

SandeepDutta_1-1722906176530.png

 

SandeepDutta_2-1722906176524.png

 

Also, refer to this Video : https://www.servicenow.com/community/now-platform-blog/auto-close-overdue-tasks-with-flow-designer-g...