FLow designer - Update is not happening as "system user"
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎07-06-2020 06:36 AM
Hi All,
I want to update group record using flow designer.In our developer instance when iam running the flow designer as admin user(User initiate session as admin) update is happening. But when iam running the flow designer as "System User" it is not running. I am getting error updating the record. Do you know the reason for this?
Same flow if i do it in personal instance ,it is working
Thanks,
Biji
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎07-09-2020 04:20 AM
if the manager of the any group is inactive user, manager will get updated to a dummy user.
full flow:
when the user status changes to false is the trigger condition
check:
if the user is manager of any group, then update the manager with dummy user. create a case to get new manager details
If the user is member of any group, delete him from that group and send notification to manager
The above flow will execute successfully if i run as myself. If I run as system user,It fails at update record step or delete record step
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎07-09-2020 03:53 AM
Hi,
As already asked by Ashutosh please share the steps you are trying to achieve from flow
Regards
Ankur
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎07-09-2020 04:26 AM
Same issue is mentioning in the below post

- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎07-09-2020 04:39 AM
HI,
I know you need to remove members from group. But the group has roles with it? which roles?
Thanks,
Ashutosh
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎07-09-2020 05:27 AM
there are approximately 200 groups. Each groups are having different roles. If I am running as admin ,that shouldnt be a matter..rite