FLow designer - Update is not happening as "system user"

Biji
Tera Contributor

Hi All,

I want to update group record using flow designer.In our developer instance when iam running the flow designer as admin user(User initiate session as admin) update is happening. But when iam running the flow designer as "System User" it is not running. I am getting error updating the record. Do you know the reason for this?

Same flow if i do it in personal instance ,it is working

Thanks,

Biji

20 REPLIES 20

if the manager of the any group is inactive user, manager will get updated to a dummy user.

full flow:

when the user status changes to false is the trigger condition

check:

if the user is manager of any group, then update the manager with dummy user. create a case to get new manager details

If the user is member of any group, delete him from that group and send notification to manager

The above flow will execute successfully if i run as myself. If I run as system user,It fails at update record step or delete record step

Hi,

As already asked by Ashutosh please share the steps you are trying to achieve from flow

Regards
Ankur

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader

HI,

I know you need to remove members from group. But the group has roles with it? which roles?

Thanks,
Ashutosh

there are approximately 200 groups. Each groups are having different roles. If I am running as admin ,that shouldnt be a matter..rite