FLow designer - Update is not happening as "system user"

[Biji]

Hi All,

I want to update group record using flow designer.In our developer instance when iam running the flow designer as admin user(User initiate session as admin) update is happening. But when iam running the flow designer as "System User" it is not running. I am getting error updating the record. Do you know the reason for this?

Same flow if i do it in personal instance ,it is working

Thanks,

Biji

[Ashutosh Munot1]

Yes but we have seen when the group has HR role or security role then the issue comes.

Thanks,
Ashutosh

[Biji]

I am testing the group where there are admin and snc_read_only roles.

But as admin it doesnt matter..rite?

[Ashutosh Munot1]

Hi,

NO this should not matter. but i need to test this wait.

Thanks,
Ashutosh

[Ankur Bawiskar]

Hi,

Ideally system user is not a user record from user table. It is a service account and ACLs should not be an issue for this user

Using system user should not be an issue

please share your error details when flow runs

sharing link for ref

https://community.servicenow.com/community?id=community_question&sys_id=51d2df41dbc873482be0a851ca96...

https://developer.servicenow.com/dev.do#!/learn/learning-plans/orlando/new_to_servicenow/app_store_l...

Regard
Ankur

[Biji]

Yes I understand.But it is erroring out as "system user".