Function print is not allowed in scope sn_uxc_gen_ai. After plug in upgrade

[GM5]

Hello,

After upgrading the Now Assist for IT Service Management(ITSM) to the latest version (13.0.10 when this post was written) we started to get this error message on every RITM and Catalog task forms

Function print is not allowed in scope sn_uxc_gen_ai. Use gs.debug() or gs.info() instead

I've cheked all business rules, script includes related to this table and haven't found anything... please help

[GlideFather]

Hi @GM5,

do you have SN Utils browser extension?

It's a great productivity booster:

https://www.arnoudkooi.com/

Once installed, you can use code search via slashcommad /code: 

I just checked my PDI and there is a massive load of widgets, BRs, scheduled jobs, UI Actions but mostly script includes, it is mostly OOTB  - see the green boxes below for more details:

I believe it's the right time for you to create a case at the Support Portal to get help from ServiceNow

[GM5]

Yeah it appears  that something went with the plug in patch, we haven't done any code on Request tables I tried your suggestion and the majority of the code is OOTB, we def will reach out to Servicenow thanks for your help.

[GlideFather]

Good luck @GM5  and please share their answer once you have some :))

[GM5 · Accepted solution]

Issue has been fixed, we upgraded to 13.0.11 and message is gone. So basically it was just outdated plugin.