Getting error while accessing the docs.servicenow.com

SNExploreGuru
Tera Expert

Hi,

I am trying to access the docs.servicenow.com but getting error like below, Can someone please help me to resolve

 

We were not able to display the page you requested.

TypeError: $(...).tooltip is not a function

TypeError: $(...).tooltip is not a function
    at ServicenowSkinFeedbackModalHtmlComponent.componentDidMount (https://docs.servicenow.com/app.dc05343b9985e24b0ae0.js:30749:34)
    at Yi (https://docs.servicenow.com/app.dc05343b9985e24b0ae0.js:165274:411)
    at dk (https://docs.servicenow.com/app.dc05343b9985e24b0ae0.js:165314:160)
    at exports.unstable_runWithPriority (https://docs.servicenow.com/app.dc05343b9985e24b0ae0.js:183394:343)
    at gg (https://docs.servicenow.com/app.dc05343b9985e24b0ae0.js:165177:325)
    at Uj (https://docs.servicenow.com/app.dc05343b9985e24b0ae0.js:165307:279)
    at Lj (https://docs.servicenow.com/app.dc05343b9985e24b0ae0.js:165298:371)
    at https://docs.servicenow.com/app.dc05343b9985e24b0ae0.js:165178:115
    at exports.unstable_runWithPriority (https://docs.servicenow.com/app.dc05343b9985e24b0ae0.js:183394:343)
    at gg (https://docs.servicenow.com/app.dc05343b9985e24b0ae0.js:165177:325)
11 REPLIES 11

hi,is it finally solved?

Jakub Oblizaje1
Tera Contributor

Disable AdGuard or other script-blocking software. Had some problems of the same kind, on SN instance, but it can occur in this case too.

 

Regards,

 

Kuba 🙂

How to identify if any script causing this error?

 

Thanks,

Guru

Charles Gathers
Kilo Contributor

I am also getting this error.  I have tried a couple of different browsers.

 

The page I am trying to reach is https://docs.servicenow.com/bundle/sandiego-it-operations-management/page/product/discovery/reference/r_DataCollDiscoSolarisComputers.html

 

At first I thought maybe it was caused by me not being logged in but even after logging in, I am still getting the same error as above.

Hi Charles,

I'm able to view it on both Chrome and Firefox without any problem. Try opening the page in Incognito mode.

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