GlideSysAttachment.copy isn't working

[Mussie]

Hi Guys,

I am not sure why but GlideSysAttachment.copy isn't working for me. There is a requirement where I need to copy the attachment of a requested item into a catalog task for a specific catalog items and this isn't working. I already tried using background scripting and it isn't working either:

Type - Business Rule

Runs on - sc_task

When - after, insert

function onAfter(current, previous) {
     //This function will be automatically called when this rule is processed.
   gs.log('request item sys_id ' + current.request_item);
   gs.log('catalog task sys_id ' + current.sys_id);
   var gr = new GlideRecord('sys_attachment');
   gr.addQuery ('table_sys_id', current.request_item);
   gr.addQuery ('table_name', 'sc_req_item');
   gr.query();
   if (gr.next()){
   gs.log('record found');
   GlideSysAttachment.copy('sc_req_item', current.request_item, 'sc_cat_task', current.sys_id);
   }
}

Could you please review and see if I am missing something?

Mussie

[bernyalvarado · Accepted solution]

In other words... line 14 will be:

GlideSysAttachment.copy('sc_req_item', current.request_item, 'sc_task', current.sys_id);

[bernyalvarado]

I hope this helps!

[Mussie]

Thanks Berny, I don't know how I missed that...I have probably checked this more than 20 times :-).

[bernyalvarado]

lol. No worries...! That happens to all of us

Thanks,

Berny