The CreatorCon Call for Content is officially open! Get started here.

ServiceNow AI Platform forum
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

Resolved! Notification additional comments

I have configured one email notification and added additional comments in email body. its working fine but it only showing latest 3 comments. I want to show all. How can i achieve it.

Amit_H by Tera Contributor
  • 817 Views
  • 4 replies
  • 3 helpfuls

Knowledge Managers engaging teams

Hi, question to any Knowledge Managers.I've been handed the process, I'm very much wearing my L plates with the process. One area I want to look at is seeking greater engagement from teams- in particular linking KBs to incidents where they are used t...

RogueFader by Tera Expert
  • 656 Views
  • 7 replies
  • 4 helpfuls

user

A user is not visible in ServiceNow, but the operations team has confirmed that the user exists in WebPhone and should have been synced to ServiceNow. How we got that user?

DrendaM by Tera Contributor
  • 363 Views
  • 4 replies
  • 0 helpfuls