Where does Discovery gets the value for Printer Name?
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‎06-29-2016 06:05 AM
I have inherited Discovery at my shop. I am trying to determine where mid_server gets the value for a printer's name. Some printers seem to have a value from the device (such as AFICIO MP 4001) and some have the "real" name that we use for our printers (such as TUL34MC-MPC4503 which includes location info in the name). All of the CIs have been created/updated by mid_server.
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‎06-29-2016 09:08 AM
Ricoh's hostname for a printer is buried within their enterprise MIB structure. You will have to do some customization of the SNMP Classify probe/sensor on your own with help from the Ricoh Developer Program to access their MIB files. They classify it as proprietary knowledge otherwise I would be able to share what I have done.
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‎06-29-2016 09:16 AM
Andrew - I am not wanting to use Ricoh's name - I want to use our own internal names, which Discovery is doing for some printers. I would like to know where Discovery is coming up with our internal name for those that return it so that I can try to get it to do it for the other printers as well.
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‎06-29-2016 10:33 AM
That is what I am referring to; the name "TUL34MC-MPC4503" you set on the printer will not show up in the OOB SNMP Discovery probe for Ricoh printers because it is buried in Ricoh's enterprise MIB. You will have to custom script it into the SNMP Classify probe/sensor to be able to properly right your name of the printer on the CI.
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‎06-29-2016 10:50 AM
So the name can't come from DNS like I believe server names do? They have to come from the printer itself?