group is not visible in domain

[Hafsa1]

We have domain separated environment.

I'm working on below domain:-

Global/IT/PRD/MAP/XYZ

I have created 1 SR which will open 5 task one after another.

Created workflow on SR for approval and fixing group for above 5 task.

Now my workflow, assignment group and users all are created on "XYZ" domain.

Now suppose task 1 is assigned to WINDOWS group.

when I login with user of WINDOWS group, and assigning this task to some other group I'm not able to see the all groups except groups created under "Global" domain.

But when I login via admin role I can see all groups and can assign to them.

Can anyone guide me as where I should look to correct this issue?

I already tried moving this groups on global domain and I can see now but then workflow is not working as it is not able to find groups.

[zica]

I found this in the community, this may be helpful to you :

- Has anyone working with domain seperation determined a way to highlight to the user what domain they...

- Allowing visibility and assignment of incidents to groups across domains  

[Hafsa1]

Actually problem exists after I changed all groups and users domain to global. And then revert to XYZ.

[Hafsa1]

But again reselecting XYZ not working. Is those user and group records are corrupted?